Resumo

Digital technologies (DT) are rapidly and profoundly changing the world in both promising and threatening ways. Technologies such as big data, artificial intelligence, machine learning and blockchain are having a disruptive effect on sectors, business models and the way people interact with each other in society. . Furthermore, the frequent use and dependence on DT causes a myriad of important changes in business and society in that technology and society are so deeply interconnected that the technology that emerges from this existing cultural structure shapes the society in which we live.

These transformations occur in both business models and organizational structures, resulting in significant social change driven by technology. A systematic literature review was carried out to identify the constructs that are being used in proposed frameworks for Digital Transformation in organizations.

Analyzing 34 articles published between 2018 and 2022, this research highlights the complexity and multidimensionality of Digital Transformation (DT), emphasizing key constructs such as Technology, Organizational Structure, and Leadership and Management.

A combinação desses construtos com processos nos modelos revelou uma abordagem multifacetada, destacando a complexidade e a necessidade de uma gestão integrada da DT. Esta análise ressalta a importância da tecnologia e da estrutura organizacional como elementos centrais no suporte à DT.

The conclusions point to the need for more holistic frameworks that consider the complexity of the various dimensions of DT and its multiple interconnected factors. Furthermore, the relevance of the combination of constructs and the importance of considering the digital transformation process in stages are highlighted, suggesting that DT is a continuous process of evolution, not just a goal to be achieved.

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