Anais
Resumo do trabalho
Operações · Excelência em Operações e Serviços - Qualidade, Produtividade e Lean Thinking
Título
Bridging the Gap: A Systematic Review and the QualyPM Framework for Aligning Quality Tools with Project Management Practices.
Palavras-chave
Project Management
Quality Tools
PMBOK
Agradecimento:
The authors gratefully acknowledge the financial and institutional support provided by the CNPq (National Council for Scientific and Technological Development) and the Graduate Program in Business and Administration at Pontifical Catholic University of Rio Grande do Sul (PUCRS). Their continued investment in research, academic development, and innovation has been essential for enabling the advancement of studies in project management and quality systems integration in Brazil.
Autores
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Jefferson AlvesPONTIFÍCIA UNIVERSIDADE CATÓLICA DO RIO GRANDE DO SUL (PUCRS)
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Marcírio Silveira ChavesPontifícia Universidade Católica do Rio Grande do Sul PUCRS
Resumo
Introdução
This study investigates the integration of quality tools and project management practices in continuous improvement initiatives. Based on a systematic literature review (2013–2025), it maps how tools such as MSA, Cp/Cpk, OEE, and time study have been applied in structured projects, especially in alignment with the principles and performance domains of the PMBOK 7th edition. A methodological gap is identified, limiting the replicability and theoretical advancement of integrated approaches.
Problema de Pesquisa e Objetivo
The literature reveals a lack of integration between quality tools (MSA, Cp/Cpk, OEE, time study) and structured project management frameworks, limiting methodological coherence and practical replication. This study aims to analyze how these tools have been applied in improvement projects from 2013 to 2025, especially in alignment with the PMBOK 7th edition, and to propose the QualyPM framework as a structured approach for positioning such tools across the project life cycle.
Fundamentação Teórica
The study is grounded in the intersection of quality engineering, productivity tools, and project management. It draws on the PMBOK 7th edition’s principles and performance domains, as well as Lean Six Sigma concepts, to analyze how tools like MSA, Cp/Cpk, OEE, and time study are used in projects. The theoretical foundation also includes the emerging view of Quality 4.0, which reframes these tools as strategic elements within broader organizational performance and continuous improvement systems.
Discussão
The QualyPM framework bridges a gap in the literature by positioning quality tools within the PMBOK 7th edition structure. It advances a contingency-based perspective, highlighting how tool relevance varies by project phase and context. The framework reframes traditional tools as strategic assets across performance domains and introduces maturity levels to guide progressive integration. This approach supports both theoretical development and managerial applicability in diverse improvement initiatives.
Conclusão
The study concludes that integrating quality tools with structured project management remains limited in the literature. The proposed QualyPM framework addresses this gap by aligning tools with PMBOK principles and domains. It offers both a conceptual and practical path for more coherent improvement initiatives. Its layered structure and maturity levels support adaptability, promoting strategic alignment, capacity building, and sustainable value generation across organizational contexts.
Contribuição / Impacto
This study contributes by offering a conceptual framework that integrates quality tools with project management practices, addressing a methodological gap in the literature. The QualyPM framework supports researchers in structuring empirical investigations and guides practitioners in selecting and applying tools by project phase. It fosters cross-disciplinary alignment, enhances process efficiency, and provides a roadmap for capability development and strategic implementation of improvement initiatives.
Referências Bibliográficas
Adamantiadou, D. S.; Tsironis, L. K. (2025). Leveraging Artificial Intelligence in Project Management: A Systematic Review of Applications, Challenges, and Future Directions. Computers, 14(2), 66.
Corrales, L. C. N. et al. (2020). Overall Equipment Effectiveness: Systematic Literature Review and Overview of Different Approaches. Applied Sciences, 10(18), 6469.
Page, M. J. et al. (2021). The PRISMA 2020 statement: an updated guideline for reporting systematic reviews. Systematic Reviews, 10, 89.
Pyzdek, T.; Keller, P. (2014). The Six Sigma Handbook. 4th ed. New York: McGraw-Hill.
Corrales, L. C. N. et al. (2020). Overall Equipment Effectiveness: Systematic Literature Review and Overview of Different Approaches. Applied Sciences, 10(18), 6469.
Page, M. J. et al. (2021). The PRISMA 2020 statement: an updated guideline for reporting systematic reviews. Systematic Reviews, 10, 89.
Pyzdek, T.; Keller, P. (2014). The Six Sigma Handbook. 4th ed. New York: McGraw-Hill.