Resumo

Título do Artigo

Business Models in the Digitalization and Industry 4.0 era – A bibliometric Review and Future Research
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Palavras Chave

Industry 4.0
digitalization
business models

Área

Gestão da Inovação

Tema

Tecnologia e Sustentabilidade, Inovação e Sociedade

Autores

Nome
1 - Meiry Altino Freire de Souza
Universidade da Beira Interior (UBI) - Faculdade de Ciências Sociais e Humanas
2 - Maria Jose Aguilar Madeira
NECE-UBI Research Centre and University of Beira Interior - NECE - UBI Research Centre

Reumo

The emergence of digital technologies and the expansion of their use has significantly transformed organizations and their Business Models (BM), modifying their traditional structures, redefining the client´s meaning and its positioning, as well as retally adjusting the way individuals live and interact with each other in the Fourth Industrial Revolution, also known as Industry 4.0 (I4.0). This research aims to identify the dimensions that influence BM in the digitalization and I4.0 era. A Systematic Literature Review was conducted using VOSviewer software, composed by 322 articles.
Motivated by the phenomenon of digitalization, this systematic review of the literature seeks to explore the existing state of the art on the theme and the dimensions that organizations adopt I4.O technologies, in addition to presenting suggestions for future research. Considering that, the main research question of this study is: "What dimensions are adopted by companies that influence Business Models in the digitalization and industry 4.0 era"?
I4.0 technologies have had a significant effect not only on production processes, but also on how companies in any sector create value through their BM (Paiola, et al., 2021). It is remarkable that technology adaptation is not a choice for companies, especially nowadays, since organizations in general have to adopt new technologies to be more competitive (Faridi & Malik, 2019). Rosa et al. (2020) stated that I4.0's mechanisms enable significant business improvements, which can increase customer experience and optimize operations or even create BM.
This article maps the top articles and most persuasive authors in the area, the Journals with the highest number of publications within this theme, as well as institutional and country collaboration. Through the co-occurrence of keywords, five thematic clusters were pointed out and analyzed, namely: (1) Technology Innovation, (2) Innovation in Business Models, (3) Digital Transformation, (4) Digital Technologies and (5) Circular Economy & Sustainability
The work revealed that research in this area is fragmented in interdisciplinary sectors and publications are dispersed by a multitude of Journals, methodologies and topics. In addition to clusters, other key themes have also been identified that complement this analysis, such as: SMEs in the context of digitalization, (b) the impacts that digital technologies have caused on BMs, servitization, which is present in an expressive number of articles, and (d) the digitalization and adoption of technologies in the context of the pandemic/COVID-19, that has changed BMs significantly.
Caputo, A., Pizzi, S., Pellegrini, M. M., & Dabić, M. (2021). Digitalization and business models: Where are we going? A science map of the field. Journal of Business Research, 123, 489-501 Chauhan, C., Parida, V., & Dhir, A. (2022). Linking circular economy and digitalisation technologies: A systematic literature review of past achievements and future promises. Technological Forecasting and Social Change, 177, 121508. Chen, Y., Visnjic, I., Parida, V., & Zhang, Z. (2021). On the road to digital servitization–The (dis) continuous interplay between business model and digital technology.