Sistemas de Informações e Impactos Organizacionais da TI
Autores
Nome
1 - Angelica Pigola UNIVERSIDADE ESTADUAL DE CAMPINAS (UNICAMP) - Faculdade de Ciências Aplicadas
2 - Fernando de Souza Meirelles ESCOLA DE ADMINISTRAÇÃO DE EMPRESAS DE SÃO PAULO (FGV-EAESP) - TDS e FGVcia www.fgv.br/cia/pesquisa
3 - Priscila Rezende da Costa UNIVERSIDADE NOVE DE JULHO (UNINOVE) - PPGA
Reumo
The shift from traditional perimeter-based security strategies to a trust management approach is increasingly vital in today's threat landscape. Organizations across various industries are adopting the Zero Trust (ZT) paradigm to tackle cybersecurity challenges and protect critical assets, data, and systems.
This study explores the management factors influencing Zero Trust initiatives, using trust management theory and principal-agent theory to address the challenges of the ZT paradigm. The objective is to understand how different management factors affect the implementation of ZT in organizations.
Drawing on trust management theory and principal-agent theory, this study examines the challenges associated with the ZT paradigm. Existing literature suggests that organizational culture and investments are crucial for ZT success, while operational and regulatory aspects may have less impact.
We conducted structured interviews with 28 cybersecurity experts and utilized the multi-criteria decision-making (MCDM) approach. Additionally, we carried out an empirical survey with 267 cybersecurity professionals to validate our findings.
The findings highlight that management factors such as organizational culture, costs, and investments are significantly linked to Zero Trust initiatives. Conversely, operational changes, process modifications, and regulatory compliance do not significantly impact ZT.
This study sheds light on the current theoretical framework on trust management and principal-agent relationship, providing new management perspectives and practical guidance for organizations seeking to enhance their ZT initiatives. As cyber threats evolve, ZT offers a proactive and comprehensive approach to trust management.
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