Digital Transformation
Systematic Literature Review
Research Gaps
Área
Estratégia em Organizações
Tema
Processo Estratégico nas Organizações
Autores
Nome
1 - Alessandra Yula Tutida UNIVERSIDADE DO VALE DO ITAJAÍ (UNIVALI) - Biguaçu
2 - Carlos Ricardo Rossetto UNIVERSIDADE DO VALE DO ITAJAÍ (UNIVALI) - Programa de Pós-Graduação em Administração - PPGA
3 - Gisele Mazon UNIVERSIDADE DO SUL DE SANTA CATARINA (UNISUL) - Pedra Branca
Reumo
Most recent research has been provided to enhance our understanding of aspects of the Digital Transformation (DT) phenomenon. In harmony with earlier findings on IT-enabled transformation, research has indicated that technology itself is part of the intricate puzzle that must be resolved for organizations to remain competitive in a digital world (Vial, 2019). In recent years, we have undergone changes that affect day-to-day organizations. To avoid the consequences of not being able to follow the market, one must understand the need to face the new and think of digital as something mandatory.
There are many avenues to study the intricated and expansive field of DT from a business perspective. Hess, Matt, Benlian, and Wiesböck (2016) indicate the relevance of this topic for future studies. Unlike other literature review approaches, this systematic literature review aims to highlight what other theoretical currents can be associated with research on DT. This article intends to offer a review of academic research on digital transformation identifying the state of the art, theoretical currents, trends for the evolution of the theme, and research paths to expand organizational studies.
Digital transformation (DT) represents a major concern for many industries and challenges companies by demanding from them, in addition to mastering intelligent and digital technologies, the ability to reflect on their purposes. Wide-reaching scholarly attention has been directed toward DT in information systems (IS) research (Vial, 2019). Advances such as artificial intelligence, cloud computing, and the internet of things are just a few examples that are changing the world rapidly. Technology has transformed the way we live and will change much more.
Many articles were published in different digital libraries in the last years. We analyzed 553 articles from the Web of Science (WOS) and Scopus databases for quality assessment. New exciting research opportunities have been found. Organizations will need to keep up with rapid changes and the new normal. Future success will be shaped by two inevitable and powerful forces - the growing adoption of digital transformation and the mutual partnership between humans and machines. Finding a balance will be the biggest opportunity and at the same time a challenge for organizations.
The findings may ease the awareness of complementary conclusions from imminent fields and foment a multidisciplinary understanding. The results show that digital transformation has had robust and sustained growth, with widespread impact in many areas of management and business. Emerging themes from our article base were categorized into 8 clusters, namely: Cluster 1: Digital Innovation; Cluster 2: Digital Economy; Cluster 3: Digital Servitization; Cluster 4: Industry 4.0; Cluster 5: Business Model; Cluster 6: Entrepreneurship; Cluster 7: Digital Leadership; Cluster 8: Dynamic Capability.
Boon, M., van Baalen, S., & Groenier, M. (2019). Interdisciplinary expertise in medical practice: Challenges of using and producing knowledge in complex problem-solving. Medical teacher.
Hess, T., Benlian, A., Matt, C., & Wiesböck, F. (2016). How German media companies defined their digital transformation strategies. MIS Quarterly Executive.
Vial, G. (2019). "Understanding Digital Transformation: A Review and a Research Agenda." The Journal of Strategic Information Systems.
Westerman G, Bonnet D, McAfee A (2014) The nine elements of digital transformation. MIT Sloan Manag Rev.