Anais
Resumo do trabalho
Gestão de Pessoas · Bem-Estar e Mal-Estar no Trabalho
Título
ENABLING PERFORMANCE MEASUREMENT SYSTEM, SATISFACTION OF PSYCHOLOGICAL NEEDS AND MANAGERIAL PERFORMANCE: AN INVESTIGATION INVOLVING MANAGEMENT LEVELS
Palavras-chave
Enabling Performance Measurement System
Satisfaction of Psychological Needs
Managerial Performance
Autores
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Rubia Frehner PoffoUniversidade Regional de Blumenau - FURB
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Micheli Aparecida LunardiUNIVERSIDADE REGIONAL DE BLUMENAU (FURB)
Resumo
Introdução
Managers’ performance and well-being are influenced by behavioral factors and the work environment. Self-determination theory highlights that the satisfaction of the needs for autonomy, competence, and relatedness fosters well-being within organizational settings. In this context, the study investigates the role of the enabling performance measurement system (PMS) in promoting these psychological needs.
Problema de Pesquisa e Objetivo
There is still limited evidence on how different managerial levels perceive the performance measurement system (PMS) as a promoter of psychological needs. This study analyzes the effect of the enabling PMS on the satisfaction of autonomy, competence, and relatedness needs, as well as its impact on the performance of upper- and middle-level managers in Brazilian organizations.
Fundamentação Teórica
The research is grounded in self-determination theory (Deci & Ryan, 2000) and the concept of enabling systems (Adler & Borys, 1996). Prior studies have shown that environments fostering autonomy, competence, and relatedness contribute to improved performance. However, such relationships may vary depending on the managerial level, highlighting the need to investigate how different levels perceive the PMS.
Discussão
Middle-level managers perceive the PMS as a promoter of autonomy, competence, and relatedness, which positively influences their performance. In contrast, top-level managers do not perceive an impact on competence, although autonomy and relatedness affect their performance. The findings indicate that the effects of the enabling PMS are not homogeneous across managerial levels.
Conclusão
It is concluded that the satisfaction of psychological needs depends on the manager's hierarchical level. For middle-level managers, competence is a key factor in performance, whereas for top-level managers, autonomy and relatedness are more relevant. Therefore, the enabling PMS should be tailored to the specific characteristics of each managerial level.
Contribuição / Impacto
This study contributes by demonstrating that the effects of the PMS on well-being and performance vary across managerial levels. By integrating self-determination theory with management control, it offers insights for designing systems that are better aligned with managers’ needs, especially in a context of increasing absenteeism due to psychological reasons.
Referências Bibliográficas
Van der Broeck, A., Vansteenkiste, M., Witte, H., Soenens, B., & Lens, W. (2010). Capturing autonomy, competence, and relatedness at work: Construction and initial validation of the Work-related Basic Need Satisfaction scale. Journal of Occupational and Organizational Psychology, 83(4), 981–1002.
Van der Hauwaert, E., Hoozée, S., Maussen, S., & Bruggeman, W. (2022). The impact of enabling performance measurement on managers’ autonomous work motivation and performance. Management Accounting Research, 100780.
Van der Hauwaert, E., Hoozée, S., Maussen, S., & Bruggeman, W. (2022). The impact of enabling performance measurement on managers’ autonomous work motivation and performance. Management Accounting Research, 100780.