Anais
Resumo do trabalho
Estudos Organizacionais · Comportamento Organizacional
Título
Voices and spotlights on teleworking in brazilian education: What does it mean to be a public educational manager?
Palavras-chave
Teleworking
Public Manager
Educational
Autores
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Tatiane Alves de MeloINSTITUTO FEDERAL DE EDUCAÇÃO, CIENCIA E TECNOLOGIA DE BRASILIA (IFB)
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Gisela DemoUNIVERSIDADE DE BRASÍLIA (UNB)
Resumo
Introdução
The global pandemic required confrontation and collective efforts, prompting a reevaluation of work dynamics within organizations. Consequently, teleworking shifted from being a mere alternative to becoming the only viable option, driven by the urgent need for flexibility to maintain work continuity amid social distancing measures and efforts to reduce COVID-19 transmission.
Problema de Pesquisa e Objetivo
Based on the above and the gaps identified in the literature, this study aims to address the following research question: What are the relationships between leadership, PMP, and QoLT from the perspective of managers at a public educational institution in the context of teleworking? Therefore, the goal of this article is to qualitatively analyze the relationships between leadership, PMP, and QoLT from the viewpoint of managers at a public educational institution in a teleworking environment.
Fundamentação Teórica
Regarding leadership, this study relies on the conceptual framework discussed by Bass (1990), which refers to the transformational leadership style proposed by Bernard Bass. The conceptual foundation for the HRM practices construct in this study is based on Demo et al. (2024). From this perspective, Quality of Life in Teleworking (QLT) involves improving people's well-being so they can work effectively using Digital Information and Communication Technologies (DICTs) (Andrade et al., 2020).
Metodologia
This is a qualitative study with a descriptive goal that used semi-structured interviews. The research sites were the campuses and the Rectory of a Federal Institution, referred to here as the Federal Educational Institution (FEI). During the data collection phase, 43 public managers of TAE staff working remotely participated in individual semi-structured interviews. The semi-structured interview data were then processed following Bardin’s (2016) guidelines, using thematic categorical content analysis (a posteriori).
Análise dos Resultados
Based on the material exploration stage (Bardin, 2016), data from the 43 interviews allowed the identification of eight thematic axes, which were grouped into four thematic categories defined post hoc: (1). (Dis)trust in the product vibe: clocking in for rigid autonomy?; (2). The leader’s challenge: What does it mean to be an educational civil servant?; (3). Now it's on you and only you: PMP in the spotlight; (4). We are more than just processes in this machinery: The educational civil servants we have and the ones we want.
Conclusão
Overall, the reflections, perspectives, and challenges of public managers in the education sector highlight the need to implement HRM practices and leadership support to enhance teleworkers’ autonomy, fostering trust in their deliveries and promoting a work environment that is not rigidly tied to the obligation to clock in when working on-site. Furthermore, public managers require the support of HRM practices to lead their teams effectively and to ensure that these HRM practices are also designed to focus on the well-being and QVTe of the leaders themselves.
Contribuição / Impacto
Contributions: Advancement in the fields of organizational studies, people management, and positive organizational behavior, especially in the context of teleworking in the public service. Practical and Managerial Implications: The qualitative diagnosis may generate insights for organizational decision-making, based on scientific evidence, by public managers at the studied Federal Educational Institution (IFE), regarding leadership variables, HRM practices, and QVTe. Social Implications: The empirical material produced may inspire more effective, strategic, and humanized organizational.
Referências Bibliográficas
Andrade, L. S. S., Pantoja, M. P., & Figueira, T. G. (2020). Escala de Qualidade de Vida no Teletrabalho: percepções de servidores e gestores públicos brasileiros. Anais EnANPAD, Evento online, 44.
Bardin, L. (2016). Análise de Conteúdo (3ª ed.). São Paulo: Edições 70.
Bass, B. M. (1990). Bass and stogdill’s handbook of leadership: theory, research, and managerial applications (3rd ed.). New York: Free Press.
Demo, G., Costa, A. C., & Coura, K. V. (2024). HRM Practices in the public service: a measurement model. RAUSP Management Journal.
Bardin, L. (2016). Análise de Conteúdo (3ª ed.). São Paulo: Edições 70.
Bass, B. M. (1990). Bass and stogdill’s handbook of leadership: theory, research, and managerial applications (3rd ed.). New York: Free Press.
Demo, G., Costa, A. C., & Coura, K. V. (2024). HRM Practices in the public service: a measurement model. RAUSP Management Journal.